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Press Release: BrandSpark Global Shopper Study: How do Canadian shopping habits differ from other countries?

TORONTO, April 16, 2014 /CNW/ – BrandSpark’s Global Shopper Study was released today. Following are highlights comparing consumer attitudes about food and nutrition, health, the economy, the environment, and new technology. How does Canada compare with other countries like France, Germany, the United Kingdom and the United States?

BrandSpark’s Global Shopper Study reveals the drivers behind every day purchasing decisions and consumer attitudes. The survey was conducted online with more than 250,000 participants from 12 countries: Brazil, China, France, Germany, Hong Kong, Japan, Mexico, Taiwan, Turkey, the United Kingdom, the United States and 100,000 shoppers from Canada. The study was conducted between October 2013 and February 2014 with respondents aged 18 and older.

“Comparing the attitudes and habits of shoppers internationally reveals universal drivers of shopper behavior,” said Robert Levy, President of BrandSpark International. “It allows BrandSpark to help marketers anticipate opportunities and challenges being faced elsewhere that may soon impact Canada.”

Economic Outlook

Overall Canadians (28%) and Americans (29%) are the most optimistic, believing their families will be better off financially six months from now, with France being the least optimistic at 12% followed by the U.K. at 17%.

Economic Attitudes Canada France Germany U.K. U.S.A.
Will your family be better off financially sixmonths from now? 28% 12% 20% 17% 29%
Will your family be worse off six monthsfrom now? 11% 31% 14% 21% 16%


Attitudes Towards the Environment

Globally, the majority of shoppers (59%) believe that their daily choices have an impact on the environment with Canadians leading the pack at 77% followed by Americans at 75%. Globally, the majority of shoppers (81%) believe that it’s the manufacturer’s responsibility to reduce packaging. However, most consumers are still unwilling to pay more for environmentally friendly products.

Environmental Attitudes Canada France Germany U.K. U.S.A.
Manufacturers still have a long way to go toreduce the amount of packaging they use 84% 81% 74% 80% 77%
I believe that my daily choices can have apositive effect on the environment 77% 59% 45% 53% 75%
I believe that many green or eco labels aremisleading 66% 50% 58% 51% 62%
Organic products are better for theenvironment 46% 48% 45% 44% 48%
I am willing to pay more for products thatare environmentally friendly 39% 34% 41% 35% 41%


Attitudes Towards Health

Globally there is a consensus that smart nutrition is a major factor in preventing illness with North America leading the way – Canadians at 88% followed by Americans at 84%. Interestingly, French and German consumers differ from shoppers in English-speaking countries when it comes to actively making changes to their lifestyles to be healthier or trying to lose weight.

Health Attitudes Canada France Germany U.K. U.S.A.
I believe there is a lot I can do with food andnutrition to prevent illness 88% 78% 74% 69% 84%
I am well informed about nutrition 73% 48% 60% 62% 75%
I am actively making changes in my lifestyleto be healthier 76% 45% 37% 64% 75%
I am often trying to lose weight 50% 33% 31% 47% 53%


Attitudes Towards New Products

Globally, the majority of consumers like trying new products. French and German consumers are less likely to actively seek out new products, yet they still share an appreciation of product innovation as shoppers from English-speaking countries.

New Product Attitudes Canada France Germany U.K. U.S.A.
I like trying new products 77% 71% 65% 73% 76%
I will usually buy a new product if itadvertises it is new and improved 41% 45% 37% 38% 35%
When shopping I actively look throughstores for products that are new and different 48% 38% 37% 49% 48%


Attitudes Towards Food & Nutrition

Food product claims that shoppers consider important differ internationally. In Canada and the U.S. the most important health claims for food are no trans or saturated fats, no artificial sweeteners, flavours or preservatives. InFrance, consumers are more concerned about natural and GMO free (genetically modified organisms) health claims for food. In Germany consumers seek out foods that are low in fat and preservative free. And in the U.K. shoppers are concerned about foods that are low in sugar.

Top 3 “Important” Food Health Claims:


Canada France Germany U.K. U.S.A.
1 No Trans
Fatty Acids
Natural Preservative Free Low / Reduced Sugar No Trans
Fatty Acids
2 No Artificial Sweeteners GMO Free Low / Reduced Fat Low in Saturated Fat No Artificial Sweeteners
3 Low in
Saturated Fat
No Artificial Colours or Flavours GMO Free Low / Reduced Salt Source of Essential Nutrients

Highlights from the Mobile Personas Study:

In addition to BrandSpark’s Global Shopper Study, the company just completed its second annual Mobile Personas Study. This study was developed in response to the growing importance of mobile, the need for actionable insights about Canadian shoppers and the demand for insights that address the needs of marketers, their marketing agencies and consumer brands.

Smartphones are being used in-store across multiple categories:

Home Appliances Health & Beauty Food & Beverage Electronics Clothing Automotive
56% 56% 51% 47% 47% 47%


For a variety of different purposes:

Home Appliances Health & Beauty Food & Beverage Electronics Clothing Automotive
Taking Pictures Taking Pictures Looking Up Product Info Comparing Prices Taking Pictures Contact Family/Friends & Looking Up Product Info


 BrandSpark Canadian Ethnic Shopper Report

In addition, BrandSpark will soon be releasing its first annual BrandSpark Canadian Ethnic Shopper Report where BrandSpark has focused on two of Canada’s most substantial ethnic segments: Chinese and South Asian Canadians.

“In an evolving multi-cultural market like Canada, we have hundreds of thousands of new Canadians arriving each year, and bringing with them their habits, preferences and brand perceptions from their birth country,” added Levy. “The Ethnic Shopper Report and Global Shopper Study helps BrandSpark and marketers understand the habits of shoppers across cultures.”

About the Best New Product Awards

The Best New Product Awards is North America’s premier and most credible 100% consumer-voted consumer packaged goods (CPG) awards program. The program focuses on everyday products in food and beverage, health and beauty, and household categories.  The Best New Product Awards program is in its eleventh year in Canada, sixth year in the U.S., third year in Turkey and Mexico, and second year in China.

About BrandSpark International

BrandSpark International is a leading brand, marketing and product innovation research company. Its comprehensive and innovative research approach gets at the heart of how consumers think, why they act the way they do, and what clients need to do about it. With expertise in retail and leisure categories and an exclusive relationship with the Best New Product Awards, BrandSpark has a deep global perspective on the drivers of innovation unlike any other research company. For more information, visit

For further information:

For interview requests, to receive additional information about the 2014 BrandSpark Global Shopper Study, the BrandSpark Canadian Shopper Study, the Mobile Personas Study or the Canadian Ethnic Shopper Report, please contact: JDA: Jefferson Darrell, 416-357-0234,; BrandSpark International: Robert Levy, President,

Apr 21, 2014 | By Hsing Liang | Tags:

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Thanks for joining Keeping Up with The Shopper, we are excited to share our industry insights with you.

Concerns? Contact us at 647-727-4575 or email us at

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Please complete the form

Thanks for joining Keeping Up with The Shopper, we are excited to share our industry insights with you.

Concerns? Contact us at 647-727-4575 or email us at

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